CANCELLATION & REFUND POLICY

No Refunds, No Regrets
Once your booking is confirmed and your pet's tush is on my calendar, that slot is yours. I’ve turned down other floofs and fluffballs to make space for your fur child, so refunds? Yeah, those don’t happen...mostly.

Changed Your Mind?
Cool cool, cool cool cool. Life happens, plans change, Mercury retrogrades. If you need to cancel:

• 27 seconds after you book it? I got you covered. If you paid via cash or check, all that comes back to you. If it's a card, there's a 10% fee - some for the credit card peeps, and some for the hassle of it.

• More than 2 days in advance? You won’t get a refund, but you will get good karma and a credit toward future services (valid for 6 months).

• Less than 2 days? Sorry, sweet cheeks—that’s a full charge. I’ve likely already mentally committed to your cat’s weird sleeping schedule and your dog's irrational hatred of squirrels.

 
Emergency? Real Ones Only.
Did an actual alien abduction occur? Did your parrot light the kitchen on fire? Hit me up. I’m not heartless. Proof may be required (preferably in the form of a police report or UFO selfie).
 
What If I Cancel?
If something wild happens on my end (plague, zombie outbreak, spontaneous combustion), you’ll get a full refund or the option to reschedule—your choice. I’m a Grown Ass Pet Sitter, not a flake.
 
In Summary:
I value your time, my time, and your pets’ time (they’re the only ones truly in charge, let’s be honest). This policy keeps things fair, fun, and fabulous.

Questions? Concerns? Want to send me a funny meme instead of a refund request?

Hit me up at leah@thegrownasspetsitter.com