Question 1

Why are you The Grown Ass Pet Sitter?

Accepted Answer

Honestly, the name 'The Grown Ass Pet Sitter' cracks me up. If you've got an offbeat sense of humor too, we're probably already a good fit.

And yes, I am a literal grown ass adult. As in born in the wee early 1970's. I clearly remember a rotary phone and TVs without remotes. In all those long years since, I figured out how to adult fairly successfully. With insurance and everything.

But finally and most importantly, I love the animals. All of them. The furred and feathered and scaled. They fill me with so much joy. And since they do, I figured my 'later in life' career should bring me more of that happiness. So, here's to more joy, and less BS.

Question 2

What are your core values?

Accepted Answer

My operation runs on three non-negotiables: Radical Reliability (I show up, I follow through, no excuses), Compassion Without Compromise (your pet's well-being is always paramount, no cutting corners), and No BS (direct talk, clear expectations, effective solutions).

Question 3

Are you insured?

Accepted Answer

You bet your ass I am. I carry comprehensive business insurance, including general liability and animal bailee insurance, to protect both your home and your pets while they're in my care. Because a grown-up covers their bases.

Question 4

Why hourly pricing?

Accepted Answer

Because every home, pet, and situation is different. Hourly pricing keeps things flexible, fair, and tailored to what your pets actually need.

Question 5

Will I know if I’ll be charged for extra driving time?

Accepted Answer

Yes. I’ll always be upfront about the price, including if your location exceeds the included travel credit.

Question 6

How far in advance should I book your services?

Accepted Answer

As a solo operation, my schedule fills up quickly. To ensure I'm available for your preferred dates, especially for overnights or during holidays, I strongly recommend booking as far in advance as possible. Last-minute inquiries for "Emergency Visits" are handled on a case-by-case basis.

Question 7

Do you offer a meet-and-greet? Is it free?

Accepted Answer

Absolutely, a mandatory meet-and-greet in your home is part of the process. It's crucial for me to meet your pets, understand their routines, and for you to feel comfortable with me. The initial consultation is part of my booking process.

Question 8

What areas of Charlotte do you serve?

Accepted Answer

I serve all of Charlotte to Concord to Cornelius...most anywhere within an hour of west Charlotte. HOWEVER...the one thing I will charge extra for is excessive travel. If you're within a 1/2 hour round trip drive - no fee. Out side of that, the extra time will be billed. Sorry...my time is worth a lot to me and I can't just spend it on the road with nothing to show for it.

Question 9

Do you require an on-site lockbox or smart lock for entry?

Accepted Answer

For your peace of mind and my radical reliability, all clients are requested to provide a secure on-site entry method. This means either a high-quality, coded lockbox (my preferred method – simple, secure, no tech fuss) or secure access via a smart lock system. For smart locks, I kindly request a physical key backup be stored in a lockbox on-site, just in case technology decides to act up. This ensures I can always get to your beloved beasts, no matter what, and your home remains secure.

Question 10

How will I get updates about my pet?

Accepted Answer

You'll receive regular updates via text or email with photos and videos of your happy beast(s). I keep my phone tucked away unless I'm capturing proof of joy, so you know they're getting my undivided attention.

Question 11

What if my pet has special needs or requires medication?

Accepted Answer

That's why I'm a grown ass pet sitter. I have extensive experience with various needs and administering medications (oral, injections). This will all be thoroughly discussed and documented during our meet-and-greet. If I can't confidently meet your pet's specific medical needs, I'll be upfront about it. And no, I'm not charging you extra for this.

Question 12

What do you do in case of a pet emergency?

Accepted Answer

I follow a strict emergency protocol, which is reviewed during our meet-and-greet. This includes immediate contact with you, your designated emergency contact, and transporting your pet to your specified veterinarian or the nearest emergency vet clinic, as authorized by your signed veterinary release form.

Question 13

What payment methods do you accept?

Accepted Answer

I accept the following:
1. Good ole Cash
2. Back in my day Checks
3. Get with the times Venmo: @thegrownasspetsitter **there is a fee for this one**
4. Into the weird Foster for AnimalCity.(https://www.animalcityhaven.org/)..message me about this one

Question 14

What's your cancellation policy?

Accepted Answer

All the deets on the cancellation & refund policy can be found here.(https://www.thegrownasspetsitter.com/refund-policy)

Question 15

Do you offer discounts for AnimalCity members or fosters?

Accepted Answer

Absolutely. As the founder of AnimalCity,(www.animalcityhaven.org) a non-profit dedicated to helping orphaned pets, I offer a 10% discount on my pricing to patron members and active fosters of AnimalCity.

FAQ