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FAQ
- 01Honestly, the name 'The Grown Ass Pet Sitter' cracks me up. If you've got an offbeat sense of humor too, we're probably already a good fit. And yes, I am a literal grown ass adult. As in born in the wee early 1970's. I clearly remember a rotary phone and TVs without remotes. In all those long years since, I figured out how to adult fairly successfully. With insurance and everything. But finally and most importantly, I love the animals. All of them. The furred and feathered and scaled. They fill me with so much joy. And since they do, I figured my 'later in life' career should bring me more of that happiness. So, here's to more joy, and less BS.
- 02My operation runs on three non-negotiables: Radical Reliability (I show up, I follow through, no excuses), Compassion Without Compromise (your pet's well-being is always paramount, no cutting corners), and No BS (direct talk, clear expectations, effective solutions).
- 03You bet your ass I am. I carry comprehensive business insurance, including general liability and animal bailee insurance, to protect both your home and your pets while they're in my care. Because a grown-up covers their bases.
- 04Because every home, pet, and situation is different. Hourly pricing keeps things flexible, fair, and tailored to what your pets actually need.
- 05Yes. I’ll always be upfront about the price, including if your location exceeds the included travel credit.
- 06As a solo operation, my schedule fills up quickly. To ensure I'm available for your preferred dates, especially for overnights or during holidays, I strongly recommend booking as far in advance as possible. Last-minute inquiries for "Emergency Visits" are handled on a case-by-case basis.
- 07Absolutely, a mandatory meet-and-greet in your home is part of the process. It's crucial for me to meet your pets, understand their routines, and for you to feel comfortable with me. The initial consultation is part of my booking process.
- 08I serve all of Charlotte to Concord to Cornelius...most anywhere within an hour of west Charlotte. HOWEVER...the one thing I will charge extra for is excessive travel. If you're within a 1/2 hour round trip drive - no fee. Out side of that, the extra time will be billed. Sorry...my time is worth a lot to me and I can't just spend it on the road with nothing to show for it.
- 09For your peace of mind and my radical reliability, all clients are requested to provide a secure on-site entry method. This means either a high-quality, coded lockbox (my preferred method – simple, secure, no tech fuss) or secure access via a smart lock system. For smart locks, I kindly request a physical key backup be stored in a lockbox on-site, just in case technology decides to act up. This ensures I can always get to your beloved beasts, no matter what, and your home remains secure.
- 10You'll receive regular updates via text or email with photos and videos of your happy beast(s). I keep my phone tucked away unless I'm capturing proof of joy, so you know they're getting my undivided attention.
- 11That's why I'm a grown ass pet sitter. I have extensive experience with various needs and administering medications (oral, injections). This will all be thoroughly discussed and documented during our meet-and-greet. If I can't confidently meet your pet's specific medical needs, I'll be upfront about it. And no, I'm not charging you extra for this.
- 12I follow a strict emergency protocol, which is reviewed during our meet-and-greet. This includes immediate contact with you, your designated emergency contact, and transporting your pet to your specified veterinarian or the nearest emergency vet clinic, as authorized by your signed veterinary release form.
- 13I accept the following: Good ole Cash Back in my day Checks Get with the times Venmo: @thegrownasspetsitter **there is a fee for this one** Into the weird Foster for AnimalCity...message me about this one
- 14All the deets on the cancellation & refund policy can be found here.
- 15Absolutely. As the founder of AnimalCity, a non-profit dedicated to helping orphaned pets, I offer a 10% discount on my pricing to patron members and active fosters of AnimalCity.
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